Mindly – Terms of Service

Last updated: October 3rd, 2025

Welcome to Mindly. These Terms of Service (“Terms”) form a legally binding agreement between you and Dripgrind Oy (“Mindly,” “we,” “us,” or “our”). By accessing or using the Mindly application on iOS, Android, or the web (the “Service”), you agree to be bound by these Terms.

1) Definitions

• Service: the Mindly application and related websites, products, and services.
• User, you: anyone who accesses or uses the Service.
• Content: mind maps, notes, attachments, text, images, and other material uploaded or created through the Service.

2) Eligibility

The Service is intended for individuals who are 16 years or older. By using the Service, you represent that you meet this requirement. If you are under the age of 18 (or the age of majority in your jurisdiction), you may use the Service only with the consent of a parent or legal guardian where such consent is required by applicable law.

3) Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

4) Accounts & Security

• You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
• You must promptly notify us of any unauthorized use or security incident.
• We may take actions we deem necessary to protect the Service and users, including suspending access where we reasonably suspect abuse or compromise.

5) User Content & License

• Ownership. You retain all rights to the Content you create or upload.
• License to Mindly. You retain ownership of your Content. By uploading or creating Content in Mindly, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display your Content solely as necessary to operate, provide, and improve the Service (for example, to sync across your devices, enable collaboration, generate backups, and show you your maps in the app). We will never make your Content publicly available except at your direction (e.g. when you choose to share or publish it). We do not sell your Content.
• Sharing & Collaboration. When you share Content (e.g., by inviting collaborators or generating view links), you authorize us to make that Content available to those recipients according to the permissions you set (Owner/Editor/Viewer).
• Responsibility. You are responsible for your Content and for ensuring you have all necessary rights to upload and share it.

6) Acceptable Use

You agree not to misuse the Service. Prohibited behavior includes (without limitation):

• Illegal activity, infringement of intellectual property, privacy, or other rights.
• Uploading malware, attempting unauthorized access, or interfering with the Service.
• Harassment, hate speech, or other content that is unlawful or violates our policies.

7) Subscriptions, Trials, and Payments

• Subscriptions are offered via the Apple App Store and Google Play Store. Payments are processed by the respective app store; we do not process or store card details.
• Manage, cancel, or request refunds directly through your app store account (store policies apply). Generally, cancellations take effect at the end of the current billing period.
• Free trials (e.g., 7-day trial) or promotions may be offered at our discretion and may automatically convert to a paid subscription unless cancelled in time per the applicable store rules. Trial eligibility may be limited to one per user.
• Prices may change. We will provide notice of price changes as required by the app stores and applicable law.
• Taxes and VAT (if any) are typically handled by the app stores; the final price presented by the store includes applicable taxes as determined by the store.
• No refunds for partial billing periods unless required by applicable law or store policy.

8) Service Availability; Changes

• The Service may change over time. We may add, modify, or discontinue features without liability.
• We do not guarantee any specific uptime or availability.
• We may suspend or restrict the Service to address maintenance, security, legal, or operational issues.

9) Data; Backups; Export

• Mindly uses role-based access controls (Owner, Editor, Viewer) and industry-standard measures to protect data, but we cannot guarantee absolute security.
• You are responsible for maintaining copies of important information. While we maintain backups for reliability, we do not guarantee the durability or integrity of your Content.
• If you delete your account, your data is deleted from active systems; backup copies may persist for up to 60 days and then are removed in the ordinary course of business.
• We support data export / portability upon request in the proprietary format used by our application. This export may not be directly compatible with other software. We comply with the GDPR right to data portability to the extent applicable.

10) Intellectual Property

The Service, including software, design, and trademarks, is owned by Dripgrind Oy or its licensors and is protected by intellectual property laws. Except for the license to your Content in Section 5, these Terms do not grant you any rights to our trademarks or other intellectual property.

11) Third-Party Services; App Stores

• Your use of the Service may involve third-party services (e.g., Apple App Store, Google Play, authentication and analytics providers). Their terms and privacy policies apply.
• Your access to the Service via the Apple App Store or Google Play Store is also subject to the applicable store’s terms. If these Terms conflict with store terms, the store terms may prevail for store-related matters.

12) Termination & Suspension

• You may stop using the Service at any time and may delete your account through the app (see Section 21).
• We may suspend or terminate your access immediately for reasons including, but not limited to, breach of these Terms, suspected fraud or abuse, legal compliance, non-payment, or risks to the security or operation of the Service.
• We reserve the right, at our sole discretion, to suspend or terminate accounts at any time and without prior notice.
• Upon termination, your right to use the Service ceases. Sections that by their nature should survive (e.g., IP, disclaimers, limitations of liability, indemnity) will survive.

13) Disclaimers

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

14) Limitation of Liability

To the maximum extent permitted by law, Dripgrind Oy and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of, or inability to use, the Service. Our aggregate liability for all claims relating to the Service shall not exceed the greater of (a) the amounts paid by you to us for the Service during the 12 months prior to the event giving rise to liability, or (b) EUR 50.

15) Indemnity

You agree to indemnify and hold harmless Dripgrind Oy and its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising out of or related to your Content, your use of the Service, or your violation of these Terms or applicable law.

16) Export & Sanctions Compliance

You may not use or otherwise export or re-export the Service except as authorized by the laws of Finland, the EU, and the laws of the jurisdiction in which the Service was obtained. You represent that you are not located in a country subject to comprehensive sanctions and are not a prohibited party under applicable sanctions laws.

17) Governing Law; Venue; Consumers

These Terms are governed by the laws of Finland, without regard to conflict-of-law rules. The courts of Finland shall have exclusive jurisdiction, except that consumers residing in the EU/EEA may bring claims in their country of residence as required by EU consumer protection law. Mandatory consumer rights are not limited by these Terms.

18) Changes to the Terms

We may update these Terms from time to time. We will post updates on our website and, for material changes, notify you via email or in-app notice. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

19) Miscellaneous

• Severability. If any provision is found unenforceable, the remainder remains in effect.
• No waiver. Failure to enforce a provision is not a waiver.
• Assignment. We may assign these Terms; you may not assign without our consent.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede prior agreements.

20) Account Registration

To ensure transparency and foster trust in collaboration, you are expected to register for the Service using your primary, personal email address. The use of temporary, disposable, or proxy email addresses may limit your access to certain features.

21) Account Deletion

1. Request account deletion in the app.
2. Confirm via the email link we send you.
3. Your account and associated data will be deleted from active systems. Backup copies may persist for up to 60 days.

22) Contact

Dripgrind Oy
Satakunnankatu 12 A10, 33100 Tampere, Finland
Email: contact@dripgrind.com